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Planned Outage
in North Fort Myers

North Fort Myers – Pine Lakes Community – Planned Service Interruption 11.06.2023 – Rescinded 11.09.2023

System: Pine Lakes
Status: Boil Water Lifted
Cause: Planned Maintenance
Effective Date: 11/06/2023
Rescission Date: 11/09/2023
Customers Impacted: 863

*UPDATE: ( North Fort Myers – Pine Lakes ) The Precautionary Boil Water Advisory issued ( November 6th, 2023 ) to all residents of the Pine Lakes Community to allow for replacement of a mainline backflow prevention device, has been rescinded.  Rescind notices are being distributed to all customers and call notification will be provided.

All biological testing samples were negative and therefore you may resume water usage as normal. The samples were analyzed by a Florida Department of Health-certified laboratory that confirmed the drinking water is safe to drink.

The FGUA would like to apologize for any inconvenience you may have experienced during this time and thank you for your patience during the Precautionary Boil Water Advisory period. We appreciate your assistance in notifying your neighbors that the Precautionary Boil Water Advisory is no longer in effect.

For additional information and updates, FGUA customers may contact the FGUA Customer Service Office at (239) 543-1005 or visit the FGUA web site at www.fgua.com.


(North Fort Myers – Pine Lakes Community) The Florida Governmental Utility Authority (FGUA) has scheduled an interruption of the water service for all homes located in the Pine Lakes Community to allow for replacement of a mainline backflow prevention device. Every effort will be made to complete the work as quickly as possible to restore water service. We anticipate the time-of-service restoration to be at approximately 3:00PM.   Notice will be delivered by door hanger and call notification to all affected customers.

Following restoration of water service, a Precautionary Boil Water Advisory will be in effect. During the Advisory, in accordance with Centers for Disease Control and Prevention (CDC) guidelines, customers are encouraged to bring water used for cooking or drinking to a rolling boil for at least one minute, enough to render water free of bacterial, viruses, or protozoa. Alternatively, bottled water may be used.

Water samples will be collected and taken to a Florida Department of Health-certified laboratory. Provided that the FGUA receives clearance for two rounds of water sampling results the FGUA will attempt to rescind the Advisory by Thursday,  November 9th, 2023.

The FGUA apologizes for any inconvenience and appreciates your patience and understanding during this time. Please visit this page for any updates or contact the local FGUA Customer Service Office during regular business hours at (239) 543-1005.


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