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Rates & Fees

The FGUA presently offers water, wastewater, and reclaimed services to its customers, depending on the area and FGUA system. To learn more about the rates and fees associated with these services, please click on one of the buttons below. Please note that in the event that there is a discrepancy between the rates published here and any FGUA Board Resolution, the rates in the resolution shall prevail.

Current Rates

The FGUA presently offers water, wastewater, and reclaimed services to its customers. In some instances, some of these services may not be available to customers in certain areas. To learn more about the rates and fees associated with these services, please search for your system by typing in the text box below.

Please note that in the event that there is a discrepancy between the rates published here and any FGUA Board Resolution, the rates in the resolution shall prevail.

View/Download Rate Sheet for your area. Enter your Zip Code, City, Water System, or County in the search box below:

Zip CodeSystemCountyCityRate Sheet

Deposits

The FGUA requires a deposit in order to initiate service. Deposits vary by system and meter sizes. The following table shows deposits for our most common residential meter size, which is 5/8 inch or 3/4 inch. In some cases, deposits may be waived due to excellent credit history. If you would like to request consideration, please contact your local FGUA office. Proof of utility payment history is required.

Please note that in the event that there is a discrepancy between the deposits published here and any FGUA Board Resolution, the deposits in the resolution shall prevail.

Determine what deposits are required for service in your area. Enter your Zip Code, City, Water System, or County in the search box below:

Zip CodeSystemCountyCityWater DepositSewer DepositBoth Deposit

Fees for Customers

In an effort to keep customers informed about what fees that they could encounter for their water and wastewater services, the FGUA has provided some general information that applies to all systems. Please note that the fees listed below are not an exhaustive list and simply reflect the fees that are mostly commonly encountered by customers.

Water Droplet holding Dollar Bill

Establishing Service

Connection Fee – $25.00

Fee is charged when setting up a new account prior to the day service is requested.

After Hours Fee – $75.00

Fee is charged for customers requesting same day service after 1:00 pm EST.

Paying Late – Late Fee – $5.00 or 5% of the outstanding balance, whichever is greater.

Fee is charged when a customer fails to make a payment by the due date.

Reconnection Fee – $145.00

Fee is charged once a customer has been disconnected due to non-payment and wishes to re-establish service.

Same Day Service Fee – $207.50

Fee is charged for customers requesting same day service.

Service Calls

Premise Visit Fee (Normal Hours) – $125.00
Premise Visit Fee (After Hours) – $187.50

Fee is charged in instances where a technician must revisit a premise to resolve an issue not attributed to the FGUA. Examples when this fee may apply include, but are not limited to: meter access issue, leaks found during service activation, or excessive re-read requests during a 12 month period.

Meter Reread – $125.00

For more information about fees, please visit our “Records Search” section or “Contact Us“.

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